Overview

The implementation of the new Health and Social Care Standards is well underway. This has been informed through extensive public consultation. The Care Inspectorate and Healthcare Improvement Scotland are continuing to work alongside people using services, providers, other agencies and partners. Instead of separate standards for different settings, there is now a single set of standards that is significantly more rights-based, person-led and outcome-focused than before.

The Care Inspectorate has set out its expectation that all care providers, integration joint boards, local authorities, community planning partnerships and community justice partners will be using the standards from April 2018, in how they plan, commission and deliver care. You can read a circular letter from Karen Reid, chief executive, Care Inspectorate here.

Healthcare Improvement Scotland has an expectation that all NHS boards, integration joint boards and independent healthcare providers will be using the standards from April 2018 to inform the planning and delivery of care. The standards will also influence the way in which Healthcare Improvement Scotland will undertake quality assurance and inspection of services.” Robbie Pearson, chief executive, Healthcare Improvement Scotland

Scotland’s new Health and Social Care Standards will help everyone focus on what really matters – the experience of the person who uses care. The new standards will also help shape the way in which care is designed and delivered in the future.

The standards are underpinned by five principles – dignity and respect, compassion, be included, responsive care and support and wellbeing – and they are based on five headline outcomes:

  • I experience high quality care and support that is right for me
  • I am fully involved in all decisions about my care and support
  • I have confidence in the people who support and care for me
  • I have confidence in the organisation providing my care and support
  • I experience a high quality environment if the organisation provides the premises

For further information, please visit Care Inspectorate or Healthcare Improvement Scotland where you will find more information about the new standards and what they mean for you.